When Jennifer’s son Ryan was diagnosed with autism, she found herself facing a whole new world of challenges. While navigating this new diagnosis, she ran into obstacles finding a daycare that could cater to Ryan’s needs and had to quit her job to care for him full time. Without her income, her family was struggling to get by – so, she called 211 for help. We were able to connect her with resources including Applied Behavior Analysis therapy for Ryan and support groups for parents in similar situations. We also got her started with the Dane County Department of Human Services Children’s Long-Term Support program to help her cover some of their expenses. Now, a few months later, she shared that Ryan is getting the support he needs from ABA therapy and she’s been able to start working part time again. We were so glad to hear that they’ve made progress with the help of these resources and are on a pathway towards a thriving life as a family!

Our 211 staff are always there to lend a helping hand and a listening ear. And, every day, we’re connecting our neighbors to resources that will help them not only find short-term stability but support them as they work to achieve long-term success. Visit our website to learn more!