United Way of Dane County 211 Achieves Inform USA Accreditation
Madison, WI (December 10, 2024) – United Way of Dane County 211 has received Inform USA (formerly known as AIRS) accreditation, after a rigorous 12-month review. The accreditation indicates we meet national standards and best practices for accurate, trustworthy care. 211 hosts the most comprehensive health and human services database in Dane County, making it easier for neighbors to find and access the resources they need during challenging times.
To achieve this accreditation, we underwent a five-phase process over the last year, including: a consultant’s report that addressed our agency’s compliance with national standards, a detailed review of our resource database, a secret shopper component, a survey of the organizations who are listed on our resource database, and a virtual site visit. This is the third time we’ve achieved this accreditation.
“We’re extremely proud of this hard-earned accreditation,” says Ed Wall, Director of 211, United Way of Dane County. “Our staff puts in the hard work every day to ensure as many of our community members as possible get connected to resources that can help – because no one should have to navigate the complicated network of social services alone.”
“United Way of Dane County 211 is the place to call in times of need,” says Renee Moe, President and CEO, United Way of Dane County. “This recognition proves how effectively our team maintains and supports this comprehensive and vital resource for our community. Whether you’re in need of food, housing, utilities assistance, addiction counseling or any number of other requests, you can call, text or use our app to connect with our dedicated 211 specialists. Through our campaign and generous donors, we work to ensure effective, coordinated services are available when neighbors call.”
Inform USA accredits approximately 125 agencies in the United States and Canada and is a 501c3 nonprofit agency. Accredited organizations include all type of information and referral providers, such as 211, Aging and Disability Resource Centers, Specialty I&R, etc. The size of organizations range from two staff to over 100, and services are available in many parts of North America.
For media inquiries and interview requests, please contact Ashley Manthei, Director of Communications, United Way of Dane County at (608) 416-0401 or Ashley.manthei@uwdc.org.
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About United Way of Dane County
United Way of Dane County mobilizes the caring power of our community to close gaps and open opportunities so all can thrive. From advancing health and education to strengthening livelihoods and local resilience, we connect people to possibility. With a mission to unite the community to achieve measurable results that change lives, we work collaboratively with local nonprofits, businesses, community leaders, donors and volunteers to multiply impact and solve big-picture issues no one person or organization can address alone. Together, we are The Power of Caring. Working for All. Visit www.unitedwaydanecounty.org to learn more.